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(1) Introduction

This website is operated by Buy Local Norfolk ("Buy Local Norfolk " or "we") to allow it's members to showcase their products onto our website, enabling these local independent retailers to sell their products online and to enable customers to click and collect or have delivered the products they have purchased. We do not sell or have possession of any of the products listed by our members. The contract for the sale of those products is between you and the relevant vendor. By using our website, you accept in full the terms and conditions set out below. If you disagree with any part of these terms and conditions, do not use our website.

(2) Intellectual property rights

Unless otherwise stated, we or our licensees own the worldwide intellectual property rights in the website and material on the website. All product trademarks and copyrights are acknowledged as the property of their respective owners.

(3) Licence to use website

You may view, download for caching purposes only, and print pages from the website for your own use. However you may not republish material from this website in any form whatsoever, or store material from this website in any public or private electronic retrieval system without the prior written consent of Buy Local Norfolk and its members.

(4) Limitations of liability

Whilst every care is taken in the preparation of this website, where no charge is made for the information it provides, you acknowledge that it would be unreasonable to hold us responsible for the accuracy or timeliness of the information, or any event or consequence arising as a result of the information.

(5) Content submitted to the website

You are responsible for any text, music, photographs or other content ('Content') which you post, upload or display (publicly or privately) on the website. You warrant that you will not post any messages that are obscene, vulgar, sexually-oriented, hateful, threatening, or otherwise violative of any laws. You warrant that you will not use our website for purposes related to marketing without our express written consent. We reserve the right to edit, delete, move or remove any Content without notice and for any reason. We also reserve the right to record the IP address from which any content is posted, uploaded or displayed.

All Content submitted to the website is sent on the basis of a non-exclusive transferable worldwide licence to Buy Local Norfolk and its members unless otherwise agreed in writing prior to posting, uploading or displaying; and by posting, uploading or displaying any such Content you warrant that you own the intellectual property in the Content or that you have a licence from the owner of these rights to post, upload or display the Content. Buy Local Norfolk and its members may use, reproduce, modify, publish, edit, translate, distribute and display the Content in any media or medium, or any form, format or forum now known or hereinafter developed, for any purpose, in perpetuity.

You should, as soon as practicable (but in any event within 7 working days) inform Buy Local Norfolk and its members in writing of any claim or complaint against you which comes to your notice in relation to the content you have uploaded, whereby it appears that you or Buy Local Norfolk and its members may become liable in respect of a breach of any content rules listed in this document. You will:

·         a) take such reasonable action to avoid dispute resist appeal compromise or contest liability as may be requested by Buy Local Norfolk and its members; and

·         b) make available to Buy Local Norfolk and its members such persons and all such information as Buy Local Norfolk and its members may reasonably require for avoiding disputing resisting appealing compromising or contesting any such liability.

(6) Restricted access

We reserve the right to restrict access to the website, or certain parts of the website, at any time. We may provide you with a user account name and password enabling you to access certain parts of the website; in this case it is your responsibility to keep the user account name and password confidential. You are responsible for activities which occur under your user account name. We reserve the right to disable, modify or delete your user account and/or password at any time and for any reason and we do not have to disclose an explanation for such action taken by us but reserve the right to make such disclosure.

(7) Reviews and gallery

Registration for our reviews and gallery is free. By registering you agree to abide by the rules and policies set out on the registration screen. Although the administrators and moderators of Buy Local Norfolk and its members reviews will attempt to keep all objectionable messages out of the reviews, it is impossible for us to moderate all reviews at the time they are published. All messages express the views of the author, and Buy Local Norfolk and its members cannot be held responsible for the content of any Review.

(8) Email newsletters

If you create a user account for accessing certain parts of the website, you agree to receive occasional email newsletters from Buy Local Norfolk and its members containing product news and special offers. You can unsubscribe if you decide you no longer want to receive these. We will not pass your email address on to other companies without your permission.

(9) Variation of terms

We may revise these terms and conditions from time-to-time. It is your responsibility to check this page regularly to ensure you are familiar with the current version.

(10) Advertisers on our website

If you purchase goods or services from third parties who advertise on the website, you do so at your own risk. Buy Local Norfolk and its members are not responsible for these goods or services and any queries or complaints relating to them should be addressed to the advertiser.

(11) Cancellation and refunds policy on products purchased from our website

Customers in the UK andd the European Union have the right to withdraw from the purchase of an item at any time from the moment of purchase through to seven working days after the item is delivered. To cancel, simply notify us during this period by telephone or by emailing [email protected] If you've already received the item, you must also arrange during this period for the item to be returned to us in unused and undamaged condition. We will issue a full refund for the cost of the item, but reserve the right to apply an administration handling charge. Our refunds and returns policy does not affect your statutory rights.

(12) Accuracy

Whilst we take all possible measures to ensure the accuracy of information on the website, occasionally mistakes do occur. Buy Local Norfolk and its members cannot be held responsible for any consequences arising from incorrect information posted in error. In situations where incorrect pricing is mistakenly posted, Buy Local Norfolk and its members reserves the right to cancel orders placed at the incorrect price. In such instances, customers are reminded that any "confirmation" emails despatched by Buy Local Norfolk and its members are confirmations of receipt of order rather than confirmations of the formal legal acceptance of the order.

(13) Law and jurisdiction

This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.

(14) Our contact details

The full name of our company is Buy Local Norfolk and our address is 23 Fiennes Rd, Norwich, Norfolk. NR7 0YP. Telephone 01603 700474.

 

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